Healthcare App Development: Steps and Best Practices

14 min read

What if accessing healthcare was as easy as ordering food or booking a ride? Healthcare apps are making that a reality by helping patients connect with doctors, track their health, and manage treatments from anywhere.

And the numbers prove it: the global mobile health market (mHealth) is valued at $43.13 billion in 2025 and is expected to hit $154.12 billion by 2034. With more people turning to digital health solutions, now is the perfect time to develop an innovative healthcare app. But building one that’s secure, user-friendly, and compliant with regulations and strict industry standards requires careful planning. 

In this guide, we’ll walk you through the essential steps and best practices to create a high-impact healthcare app that truly improves lives.

Table of contents:

What Is Healthcare App Development?

Types of Healthcare Applications

Healthcare Apps vs Medical Apps: Key Differences

Benefits for Healthcare Providers and Patients

10 Steps to Build a Healthcare App

Best Practices for Healthcare App Development

Latest Trends in Healthcare App Development

HQSoftware’s Expertise in Developing Healthcare Applications

What Is Healthcare App Development?

Imagine you’re building a little digital helper focused on health. That’s essentially what healthcare app development is all about. It is the process of creating software, usually for smartphones or tablets, that is designed to help people manage their health and well-being. And the development process includes all the coding, design, and testing needed to ensure the assistant works smoothly and safely.

Healthcare apps could be almost anything: an app that reminds you to take your medication, one that helps you train for a medical career, that connects you with a doctor remotely, or even helps manage a chronic condition like diabetes. 

For example, Bodyscope, an in-house product developed by HQSoftware, is a medical learning application designed for exploring and interacting with CT and MRI scans in Virtual Reality (VR). This app enables users to:

  • view, rotate, and scale 3D models of CT and MRI scans;
  • apply specialized CT/MRI filters to visualize tissues based on density;
  • slice models at any angle, measure objects, and enhance visibility with a virtual lamp.

With its advanced visualization capabilities, Bodyscope holds great potential for enhancing medical education and diagnostics.

Types of Healthcare Applications

Considering the wide array of healthcare app types, how to choose the right one for your project? HQSoftware offers comprehensive development services to guide you through the process and build a solution that truly fits your requirements.

Healthcare apps for medical professionals

Being a medical professional is tough! Doctors are busy with patients, completing forms, and keeping up with new info. This is where healthcare apps can help. For example:

  • Electronic health records (EHR) systems are the digital version of a patient’s files. They help doctors keep track of everything from diagnoses to medications to allergies, all in one place. 
  • Telemedicine platforms such as Zoom for Healthcare and Doxy.me bring the doctor’s office to the patient’s home. They enable virtual consultations, making it easier for both doctors and patients to connect, especially when in-person visits aren’t feasible.
  • Medical imaging software analyzes X-rays, MRIs, and other images to diagnose conditions faster and more accurately. It’s like having a super-powered machine for your patients’ bodies!
  • Scheduling and task management apps can become personal assistants for a doctor’s workday. Such applications can help manage appointments, send reminders, and keep track of tasks, ensuring that nothing falls through the cracks.
  • Prescription management systems manage prescriptions, track refills, and even remind patients to take their medication.
  • Patient monitoring apps track vital signs, medication schedules, and symptoms of chronic conditions, empowering patients to take control of their health.

An example is a comprehensive hospital management system by HQSoftware that can optimize and simplify complex hospital workflows. This platform’s core function is to electronically manage clinical, financial, and operational data across all departments. To handle large amounts of patient data, automate tasks, and predict scheduling needs, our developer used Machine Learning (ML) and advanced data analysis. The result? The system achieved a two-times faster document processing time and reduced manual tasks by 95%.

Pic 2. HMS. Portal management dashboard - Healthcare App Development: Steps and Best Practices

Healthcare apps for patients 

For patients, the following healthcare apps are essential tools for effectively managing their health:

  • Mental health apps provide guided meditations, stress management techniques, and even therapy training solutions for disorders such as PTSD, helping users maintain a healthy mind.
  • Fitness and wellness apps are like personal trainers. Apps such as MyFitnessPal  track their physical activity, diet, and sleep patterns, providing insights and motivation to stay healthy.
  • Medication reminder apps help you remember to take your medications on time, which is super important for managing chronic conditions. 
  • Patient-facing apps and chatbots, just like the telemedicine apps for doctors, allow patients to schedule virtual appointments, consult with specialists, and even get prescriptions filled without leaving home.
  • Chronic disease management apps are invaluable for those managing long-term conditions. For instance, the MySugr app for diabetes helps patients monitor symptoms, track medication usage, and share data with their healthcare providers.
  • Symptom checkers serve as a first line of defense when you’re not feeling well. Apps like WebMD and Mayo Clinic help users identify potential causes of symptoms and decide whether a doctor’s visit is necessary.

At HQSoftware, we’ve engineered an AI chatbot that assists new patients in completing the onboarding process, resolving frequently asked questions, and ensuring all required details are gathered. Patients get automated alerts for prescription renewals, medication reminders, and immunization appointments, aiding them in maintaining their treatment plans. For more elaborate matters, the chatbot flawlessly transfers patients to human healthcare experts, preserving quality of care while catering to their requirements.

Connection to healthcare professionals - Healthcare App Development: Steps and Best Practices

Healthcare Apps vs Medical Apps: Key Differences

While the terms “healthcare apps” and “medical apps” are often used interchangeably, there are subtle but important distinctions between them. In essence, all medical apps are healthcare apps, but not all healthcare apps are medical apps.

Generally, healthcare apps encompass a broader range of applications related to health and wellness, while medical apps are a specific subset. Medical app development focuses on providing medical functions for clinical settings, patients receiving medical care, or the support of medical professionals.

You’ll find all the key differences summarized in a comparison table below, giving you a clear and concise overview.

Feature Healthcare Apps Medical Apps
Primary focus General health, wellness, and prevention Diagnosis, treatment, monitoring, and management of medical conditions
Target audience Public and healthy individuals, wellness enthusiasts Healthcare professionals, patients with medical conditions, researchers
Functionality Health tracking, lifestyle management, education, non–urgent care access Medical calculations, diagnosis support, treatment guidance, remote patient monitoring, clinical data analysis
Regulation Generally less regulated, unless making medical claims More strictly regulated, often requiring regulatory approval or clearance
Data privacy HIPAA compliance may be required if handling Protected Health Information (PHI) HIPAA compliance is typically required due to handling sensitive patient data (PHI)
Accessibility Widely available on app stores May require prescription or be provided by healthcare professionals
Integration with medical devices May or may not connect to external devices Often integrates with medical devices to collect and process data
Examples Fitness trackers, nutrition apps, meditation apps, appointment scheduling apps Blood glucose monitors, ECG apps, medical imaging analysis apps, clinical decision support systems

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Okay, we’ve covered the differences around healthcare application development. Now, let’s talk about why these differences matter. Specifically, about the benefits they bring to both healthcare providers and the patients they serve.

Benefits for Healthcare Providers and Patients

Medical app development is all about connection between providers and patients, between care and technology, and ultimately, between well-being and peace of mind. However, they may differ within their goals.

For healthcare providers

As a healthcare provider, your mission is to heal, support, and guide patients toward better health. But with increasing demands and administrative burdens, delivering effective care can be challenging. Fortunately, modern healthcare solutions offer:

  • Faster diagnoses and treatments. Advanced imaging, predictive analytics, and smart monitoring devices help detect health issues early, increasing the chances of successful treatment.
  • Improved decision-making. Advanced diagnostic tools, Artificial Intelligence, and real-time data access help you make informed decisions, reducing errors and improving patient outcomes.
  • Enhanced communication. Seamless integration across teams means specialists, nurses, and primary care providers can work together effortlessly, ensuring coordinated and comprehensive patient care.
  • More time for patient care. With automated workflows and digital reporting, you can spend less time on paperwork and more time on caring for your patients.
  • Better patient engagement. With virtual patient portals and automated reminders, keeping in touch with your patients has never been easier. Engaged patients are more likely to follow treatment plans and achieve better health outcomes.

Benefits for healthcare providers and patients - Healthcare App Development: Steps and Best Practices

For patients

For patients, their health journey should be smooth, empowering, and centered on them. With modern digital solutions, they receive: 

  • Easier access to care. No more long waiting times or unnecessary hospital visits, thanks to telehealth and online consultations. Patients can schedule virtual appointments with their doctors.
  • Personalized treatment plans. With AI-driven insights and precision medicine, treatments can be tailored specifically to unique health needs.
  • Greater control. Virtual patient portals provide instant access to medical records, test results, and appointment scheduling — all at their fingertips.
  • Stronger doctor-patient relationships. With improved communication tools, patients can stay connected with their healthcare provider, ensuring continuous guidance.
  • Better health monitoring. Wearable devices and remote monitoring ensure that doctors can track patients’ health in real time, allowing for proactive care rather than reactive treatment.

You’re ready to build a healthcare app, but where do you begin? We will get to those ten steps in a moment. 

10 Steps to Build a Healthcare App

Step 1: Identify the target audience and purpose

First, you need to have a clear vision. Who are you building this app for? Are you targeting busy professionals seeking stress management tools, elderly patients needing medication reminders, or doctors who require a streamlined way to access patient data?

Specify your audience and then define the core purpose of your app. What problem are you solving for them? What specific needs are you addressing? This foundational understanding is crucial, because it will shape every decision you make. Without a clear target audience and purpose, your app risks being a solution in search of a problem.

Step 2: Conduct market research and competitive analysis

With a general idea in mind, it’s time to dive deep into the market. You need to understand the existing landscape. Are there other apps addressing similar needs? What are their strengths and weaknesses? What are users saying about them in reviews? 

This research will help you identify opportunities to differentiate your app and create something truly valuable. Furthermore, you’ll need to research market trends, understand user needs and preferences, and analyze potential challenges. This step helps you anticipate obstacles and chart the best course.

Step 3: Choose app type

With various app options available, it’s time to choose the one that aligns with your vision. Are you building a native app specifically designed for iOS or Android, offering optimal performance and access to device features? Or is a hybrid app, which works across multiple platforms, a more practical approach, given your budget and timeline? Your choice really depends on what matters most to you, whether it’s top performance, reaching more users, or staying within budget. 

Choosing the right option can be challenging, especially for those without a technical background. However, with the right guidance, you can make an informed decision that aligns with your goals. Our team of experts provides software development consulting services, ensuring you select the right app type to maximize your impact. We’ll also assist you in understanding the trade-offs involved, so you can make an informed choice that balances cost, performance, and user satisfaction.

Step 4: Define essential app features

This is where your app starts taking shape. What are the must-have features that will deliver on your app’s core purpose? If it’s a medication reminder app, you’ll need features like customizable reminders, dosage tracking, and refill alerts. If it’s a telehealth app, video conferencing, secure messaging, and appointment scheduling will be essential. 

Prioritize the features that are absolutely crucial for your minimum viable product (MVP), which is the simplest version of your product that still delivers value to users.

Step 5: Comply with healthcare regulations

Navigating the world of healthcare regulations is non-negotiable. You need to ensure your app complies with all relevant laws and guidelines, such as HIPAA (in the USA) for protecting patient health information, GDPR (in Europe) for data privacy, and other regional regulations. 

This involves implementing robust security measures, obtaining necessary certifications, and ensuring informed consent for data collection and usage. Failure to comply can result in hefty fines and damage to your app’s reputation.

Step 6: Find an experienced healthcare vendor 

Unless you have an in-house team of expert developers, you’ll likely need to partner with a vendor. Select a company with a proven track record in healthcare app development. They should have a deep understanding of the industry, the regulatory landscape, and the specific challenges of building healthcare applications.

Check their portfolio, read client testimonials, and don’t hesitate to ask tough questions. They will be your guide and collaborator throughout the development process, so choose wisely.

We are confident that you will find HQSoftware to be a trustworthy partner. We consistently deliver innovative solutions for different healthcare providers, always prioritizing quality and reliability.

Step 7: Design 

Your app needs to be visually appealing, intuitive, and easy to navigate. This is where you’ll work with designers to create wireframes, mockups, and prototypes, ensuring that the app’s design aligns with your brand and meets the needs of your target audience. 

Remember, even the most powerful features will be useless if users find the app confusing or frustrating.

Step 8: Build app MVP

Now it’s time to bring your vision to life. Your development team will start building an MVP – a basic version of your app with only the essential features. This allows you to test your core assumptions, gather user feedback, and iterate quickly. Building the MVP is like creating a first draft. It’s not perfect, but it’s a crucial step towards creating a final product. 

It’s better to get early feedback on a basic version than to spend months developing a full-featured app that misses the mark.

Step 9: Test app performance and security

Before releasing your app to the public, thorough testing is crucial. You need to ensure that the app functions flawlessly, is free of bugs, and can handle a large number of users. This involves various types of testing, including functional testing, usability testing, performance testing, and security testing. 

Security testing is particularly crucial for healthcare apps, as they handle sensitive patient data. Think of this step as a rigorous quality-control process, ensuring that your app is reliable, secure, and ready for prime time.

Step 10: Collect feedback and regularly update

Now you need to actively collect user feedback, monitor app usage, and identify areas for improvement. Use analytics tools to track user behavior, gather feedback through in-app surveys or reviews, and pay close attention to user comments. 

Based on this feedback, release regular updates to fix bugs, add new features, and enhance the overall user experience. Think of your app as a living, evolving product that needs to be nurtured and improved over time to meet the ever-changing needs of your users.

As you build it, focus on making it easy for people to use while keeping their private information safe — that’s what will make them trust and value your app.

Just remember, best practices can change with new technology and healthcare regulations, so it’s important to stay updated and adjust your strategy as necessary.

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Best Practices for Healthcare App Development

As experts in application development with a strong background in healthcare, we’ll share our tailored recommendations to guide you through the complex healthcare software development process:

  • Focus on essential features: Identify the core functionalities that address your users’ primary needs. Avoid the temptation to overload your app with unnecessary features, as this can lead to a cluttered user experience and increased development costs.
  • Use medical expertise: Collaborate with healthcare professionals during the development process. Their insights will help ensure your app’s content and features are accurate, evidence-based, and relevant to your target audience.
  • Choose the right technology stack: Select a technology stack that supports your app’s functionalities, performance, and scalability. Consider factors such as compatibility with various devices, cross-platform compatibility, and long-term maintenance.
  • Compliance with regulations: Ensure your app complies with healthcare regulations like HIPAA, GDPR, and FDA guidelines for medical apps. Consult legal experts to help navigate the complexities of healthcare regulations and avoid potential legal issues.
  • Monitor performance and analytics: Track key performance indicators (KPIs) to measure your app’s success and user engagement. Use analytics tools to gain insights into user behavior, preferences, and areas for improvement.

Now that we’ve covered the foundational best practices for building successful healthcare apps, let’s explore how these principles are evolving.

Andrei Kazakevich

Head of Production

To ensure the outstanding quality of HQSoftware’s solutions and services, I took the position of Head of Production and manager of the Quality Assurance department. Turn to me with any questions regarding our tech expertise.

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