Customization, Enhancement, Maintenance Services
Our services in detail
Feature development
QFE, bug fixing and troubleshooting
Patch deployment
Release management
Project health monitoring
Scheduled and requirement-based upgrades
Integration with other systems
Migration and porting
Performance optimization
Backup and recovery
Problems We Solve With Enhancement Services
We offer services to help you maintain, customize and enhance the software we have built for you. Once your solution is ready to rock the world, we stay with you to make sure it really does. Here are the problems we solve:
- keeping up with the market and users by regularly updating your software
- ensuring stable performance by diagnosing and fixing issues
- reducing costs thanks to preventive maintenance
- avoiding full-time employment of staff to perform irregular maintenance tasks
Engagement Scenarios for Maintenance Services
How we collaborate to make your solution better
Maintenance
Fixing and preventing errors to keep your software running like clockwork. For example, refactoring the code or ensuring that your application is compatible with the latest browser versions.
Customization
Enabling your existing product to address the specific needs of your end customers or employees. For example, retooling the out-of-the-box UI to better visualize the customer’s unique HR workflows.
Enhancement
Creating additional features and increasing the operational capabilities of your software. For example, building an analytics module or optimizing the backend for quicker content delivery.
How We Deliver
We offer 3 delivery models
Dedicated expert
How it works
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you hire a maintenance engineer to work exclusively on your project for an agreed period of time
What you pay
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fixed monthly fee
Time and materials (T&M)
How it works
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we work on the project upon your request
What you pay
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hourly rate charged for the time worked
Bucket hours
How it works
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our engineers work on your project for a predefined number of hours
What you pay
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hourly rate paid in advance
Why Choose Our Maintenance Services?
Top 4 factors to consider
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Flexibility
Our cooperation models are flexible so you can choose one that will work best for your budget and needs.
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Transparency
You can track project status by using JIRA or Trello as well as by communicating with our team via multiple channels, such as Skype, phone, email, Google Hangouts, Slack, WebEx, and more.
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Fewer HR risks
We help you reduce the costs associated with having an in-house maintenance team, including misfit hires, motivating and retaining employees, and more
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Strict adherence to SLA
We are really serious about things like turnaround time, mean time to recover, and so on.
Thinking Where to Start? Take a Quiz!
Answer 7 quick questions to get a free individual proposal
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Sergei Vardomatski
Founder
